Ticket system: Maintenance work on 14.06.2023 (beendet)
From: 14.06.2023 / 08:00
To: 14.06.2023 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, June 14 2023
from 8:00 to 9:00 a.m.
No login to the Self Service Portal (beendet)
From: 09.06.2023 / 13:00
To: 09.06.2023 / 13:38
It is currently not possible to log in to the Self Service Portal.
Our colleagues are working on eliminating the problem, so please be patient.
Thank you for your understanding.
Security update ESXi hosts for (GPU-)RD-Farm (beendet)
From: 08.06.2023 / 09:00
To: 08.06.2023 / 12:00
The ESXi hosts running the GPU-supported part of the Remote Desktop Farm need to be upgraded to version 7.0.3.
The update will be performed host-by-host, resulting in a mutual outage of the VMs RDFSH17 (172.26.74.67) and... [
mehr]
Restrictions on Matrix chat service (beendet)
From: 08.06.2023 / 09:22
To: 08.06.2023 / 09:57
Currently there is a malfunction of the functions "Create rooms" and "Send room invitations".
The responsible colleagues are working on the elimination of the malfunction.
Unable to log in to Microsoft 365 (beendet)
From: 05.06.2023 / 18:02
To: 07.06.2023 / 12:00
Update 06.06.23-2: Currently the login is possible again.
Update 06.06.23-1: The cause is still being worked on, we ask for your patience.
Due to a malfunction, it is currently not possible to log in to Microsoft 365... [
mehr]
Ticket system: Maintenance work on 07.06.2023 (beendet)
From: 07.06.2023 / 08:00
To: 07.06.2023 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, June 07 2023
from 8:00 to 9:00 a.m.
Degraded access to virtual desktops (VDI) (beendet)
From: 02.06.2023 / 15:00
To: 06.06.2023 / 15:00
Due to a malfunction, VDI is only available to a limited extent. Individual desktops may not be accessible.
Matrix login malfunctioned (beendet)
From: 06.06.2023 / 12:00
To: 06.06.2023 / 12:21
Currently, it is not possible to sign in to the Matrix server via external clients.
Desktop users can log in via Element Web [1] as a workaround.
[1] https://matrix.tu-dresden.de/
The service desk will be open only until 18:00 on Friday (beendet)
From: 31.05.2023 / 14:46
To: 02.06.2023 / 23:00
The service desk will be open on Friday the 02.06.2023 only until 18:00 clock.
We ask for your understanding.
Sharepoint malfunction (beendet)
From: 02.06.2023 / 12:10
To: 02.06.2023 / 18:02
Due to a malfunction, sharepoint is not accessible.
The responsible colleagues are working on the elimination of the malfunction.
Software-Update Core-Router (beendet)
From: 01.06.2023 / 17:00
To: 01.06.2023 / 23:00
On Thursday, 01.06.2023, software updates will be performed on the core routers of TU Dresden from 17:00 - 24:00.
The routers are configured as a pair and will be updated alternately, so that one device is always operational.... [
mehr]
OpenVPN Expiration of the root certificate, manual intervention required: (beendet)
From: 13.03.2023 / 15:05
To: 31.05.2023 / 23:59
On 13-MAR-2023, the change of the OpenVPN server root certificate took place. In case of connection problems, please obtain a new profile via the OpenVPN profile generator in the Self-Service... [
mehr]
Replacement network switches BSS (beendet)
From: 02.05.2023 / 08:30
To: 31.05.2023 / 17:00
All network switches at location BSS have to be replaced. This will result in interruptions to the network connection (LAN/WLAN) and telephony on the following dates. The outages will last several hours each and should only affect... [
mehr]
Maintenance work on network components in the LZR (beendet)
From: 31.05.2023 / 08:30
To: 31.05.2023 / 11:30
On 31 May 2023, reconstruction measures will take place from 8:30 a.m. to 11:30 a.m. to renew the network connection of the systems for group drives and VoIP telephony. There will normally be no interruption in service.
The... [
mehr]
Cloudstore Malfunction (beendet)
From: 31.05.2023 / 08:10
To: 31.05.2023 / 09:53
Currently the accessibility of the cloudstore (Nextcloud) is limited.
The solution is already being worked on, we ask for a little patience.
SELMA Malfunction (beendet)
From: 31.05.2023 / 08:16
To: 31.05.2023 / 09:53
Currently the accessibility of the SELMA portal is limited.
The solution is already being worked on, we ask for a little patience.
Ticket system: Maintenance work on 31.05.2023 (beendet)
From: 31.05.2023 / 08:00
To: 31.05.2023 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, May 31 2023
from 8:00 to 9:00 a.m.
Maintenance of Overleaf/Sharelatex (beendet)
From: 31.05.2023 / 07:00
To: 31.05.2023 / 09:00
On 31 May 2023, between 7am and 9am, the software will be updated to version 3.5.6. During this time the service will be temporarily unavailable.
Degraded access to virtual desktops (VDI) (beendet)
From: 24.05.2023 / 08:00
To: 25.05.2023 / 16:00
Due to troubleshooting work, the connection via vdi.zih.tu-dresden.de may be disturbed.
Short URL service: Maintenance work in the data cente (beendet)
From: 22.05.2023 / 18:59
To: 25.05.2023 / 07:59
In calendar week 21, major maintenance and conversion work will be carried out at night between 23:00 and 07:00.
During the measures, the affected servers will be shut down. Thanks to redundancies, there should be no outages.
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