[Update] Ticket system: Maintenance work on 12.07.2023 (beendet)
From: 12.07.2023 / 08:00
To: 12.07.2023 / 09:35
[Update] The work is still ongoing, we would still like to ask for a little patience.
Due to maintenance work, the ticket system will not be available on Wednesday, July 12 2023
from 8:00 to 9:00 a.m.
Restricted e-mail dispatch from ticket system (beendet)
From: 10.07.2023 / 13:09
To: 11.07.2023 / 08:15
The sending of e-mails from the ticket system is currently restricted again.
A solution is already being worked on, we ask for a little patience.
[Update 10-JUL-23, 13:40] Sending is possible again, automatic replies and sent... [
mehr]
Failure of authentication (login) (beendet)
From: 26.05.2023 / 20:00
To: 07.07.2023 / 18:00
There is currently a failure in the authentication services for individual users. This may cause login problems and access difficulties to the home and shared drives, among other things.
Maintenance work telephone system (beendet)
From: 04.07.2023 / 09:00
To: 06.07.2023 / 17:00
Software updates are required in the telephone system.
These will take place from 04.07.2023 to 06.07.2023 in the time from 09:00 to 17:00 each day.
Telephones, softphones, CTI clients, ACD system and voicemail must temporarily... [
mehr]
Update Cisco AnyConnect Software for MS Windows (beendet)
From: 05.07.2023 / 08:00
To: 05.07.2023 / 09:00
Due to a software bug, the Cisco AnyConnect client software on the VPN gateway (vpn2. and adminvpn.zih.tu-dresden.de) will be updated on Wednesday, 05.07.2023 in the time 08:00 - 09:00.
Login problems with the ticket system (beendet)
From: 26.06.2023 / 06:00
To: 28.06.2023 / 20:00
When logging in, you may receive a proxy error. Please try again then. We have observed that the login works, the browser commonly does not have enough patience and therefore "hastily" throws an error.
WORK-AROUND:... [
mehr]
Connection maintenance LZR<->F29 and F29<->UKD (beendet)
From: 28.06.2023 / 11:00
To: 28.06.2023 / 19:00
On Wed. June 28, 2023 13:00 - 17:00 maintenance work will take place alternately on the two links LZR<->F29 & F29<->UKD. This work will affect both the F29 and the redundant connection of the entire Weberplatz site... [
mehr]
Ticket system: Maintenance work on 28.06.2023 (beendet)
From: 28.06.2023 / 08:00
To: 28.06.2023 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, June 28 2023
from 8:00 to 9:00 a.m.
Fault telephony and internet Z21 (beendet)
From: 27.06.2023 / 09:00
To: 27.06.2023 / 18:00
Currently, the telephones and the internet at Zelleschen Weg 21 are down.
Work is in progress to rectify the fault.
Cisco AnyConnect Software Update due to security vulnerabilities (beendet)
From: 27.06.2023 / 10:00
To: 27.06.2023 / 11:00
Due to a security vulnerability, the Cisco AnyConnect client software on the VPN gateway (vpn2. and adminvpn.zih.tu-dresden.de) will be updated on Tuesday, 27.06.2023 in the time 10:00 - 11:00.
Upgrade Ticket System (beendet)
From: 24.06.2023 / 08:00
To: 25.06.2023 / 18:00
On the weekend of June 24/25 the ticket system will be upgraded. The changeover will be from OTRS version 5.0.20 to Znuny version 6.5.2.
During the maintenance work the ticket system, the associated customer portal as well as the... [
mehr]
Problem Virtual Desktop Infrastructure (VDI) (beendet)
From: 23.06.2023 / 12:00
To: 23.06.2023 / 14:13
The provisioning of some virtual desktops is currently disrupted. Work is in progress to eliminate the disruption.
Sophos update server malfunction (beendet)
From: 15.06.2023 / 10:00
To: 22.06.2023 / 17:00
Currently, updates for Sophos antivirus cannot be downloaded from the Sophos update servers at ZIH. The new Sophos Intercept X is not affected by the problem.
VDI - Upgrade Connection Servers (beendet)
From: 21.06.2023 / 06:00
To: 21.06.2023 / 15:00
On Wednesday, 06/21/2023, the connection servers of the VDI environment will be updated between 7:00 and 9:00 am.
The connection to the virtual desktops with the Horizon clients directly via vdconn1.vdesk.zih.tu-dresden.de and... [
mehr]
Rebuilding the Enterprise Cloud network at site TRE (beendet)
From: 21.06.2023 / 06:00
To: 21.06.2023 / 15:00
On Wednesday, June 21, 2023, remodelling measures are planned in the logical network structure of the Enterprise Cloud site in the Trefftz Building.
During this maintenance work, the redundancy site TRE of the Enterprise Cloud... [
mehr]
Ticket system: Maintenance work on 21.06.2023 (beendet)
From: 21.06.2023 / 08:00
To: 21.06.2023 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, June 21 2023
from 8:00 to 9:00 a.m.
Invoice processing failure (beendet)
From: 15.06.2023 / 08:00
To: 19.06.2023 / 18:00
The verification of incoming invoices is temporarily not possible with the WebClassifier in the document management system due to technical problems.
is temporarily not possible due to technical problems.
Department 6 is... [
mehr]
SharePoint - currently there may be problems when executing workflows. (beendet)
From: 16.06.2023 / 18:49
To: 19.06.2023 / 16:00
SharePoint - currently there may be problems when executing workflows.
Firewall Hardware Change at Zeunerbau (beendet)
From: 19.06.2023 / 07:00
To: 19.06.2023 / 08:00
On Monday 19th June 2023 between 7 and 8 a.m. the virtual firewall of ZIH will be moved to a newer hardware. During this process the data network connection in FAL, ZEU and W48 buildings will shortly be unavailable.
TU Dresden's website (WebCMS) under maintenance (beendet)
From: 16.06.2023 / 21:00
To: 16.06.2023 / 22:30
Due to necessary maintenance work, the website of TU Dresden (WebCMS) will
be unavailable on June 16, 2023 from 09:00 pm to probably 10:30 pm.
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