HPC maintenance work, 11-FEB-2025, 6 a.m. - 4 p.m. (extended till 2/12, 2p.m.) (beendet)
From: 11.02.2025 / 06:00
To: 12.02.2025 / 14:00
The HPC is not available due to maintenance work.
Due to unforeseen problems the maintenance window has to be extended till Feb 12.
VM management in the self-service portal (beendet)
From: 11.02.2025 / 11:08
To: 11.02.2025 / 13:00
Due to a malfunction after a certificate exchange at the vCenter, VM management in the self-service portal for virtual machines at the Trefftzbau site (Enterprise and Research Cloud) is currently not available.
We are already... [
mehr]
ShareLatex / Overleaf update (beendet)
From: 11.02.2025 / 07:00
To: 11.02.2025 / 08:00
To solve some problems with the GIT connection, support has suggested an update to the latest version. We will implement this on Tuesday between 7 and 8 am. The service will be temporarily unavailable.
Warning: phishing attack on Sunday noon (beendet)
From: 09.02.2025 / 13:25
To: 10.02.2025 / 10:00
On Sunday, 09.02.2025, the TUD received another wave of phishing mails with the subject “Server-Upgrade – Wichtige ausstehende E-Mails abrufen” and “Wichtige Mitteilung: Bitte bestätigen Sie Ihr... [
mehr]
Baramundi server update: 07-FEB-2025, 2 pm to 4 pm. (beendet)
From: 07.02.2025 / 14:00
To: 07.02.2025 / 16:00
Baramundi server update
The Baramundi server will not be accessible during the update.
This includes access via the administration tools, such as the baramundi Management Center, as well as access by users via the kiosk.
An... [
mehr]
[Update] Availability of Service Desk by e-mail limited, from 06-FEB-2025, 10:00 a.m. (beendet)
From: 06.02.2025 / 12:41
To: 06.02.2025 / 20:00
[Update] 06.02.25, 2:05 p.m: The e-mails have now been processed and sorted manually to their respective department. Unfortunately no automatic reply could be sent for technical reasons, we will of course get back to you as soon... [
mehr]
Restrictions Opal - Start of video conferences from Opal, from 04-FEB-25, 09:30 a.m. (beendet)
From: 04.02.2025 / 09:30
To: 05.02.2025 / 08:34
Due to a malfunction, the connection between the OPAL learning platform and the BigBlueButton (BBB) conference tool is not available.
BBB meetings cannot currently be started from Opal.
For meetings you can use the page... [
mehr]
Maintenance work on the backup system, 04.02.2025, until 16:00 (beendet)
From: 04.02.2025 / 08:58
To: 04.02.2025 / 16:00
All Backup servers are in maintenance and are therefore not available
Warning: phishing attack on Sunday evening, 02-FEB-2025 (beendet)
From: 02.02.2025 / 17:45
To: 03.02.2025 / 18:00
On Sunday, 02-FEB-2025, numerous emails with the subject “Server-Upgrade – Wichtige ausstehende E-Mails abrufen” were sent to TU Dresden email addresses within one hour. These emails are phishing emails, have... [
mehr]
Web support only available to a very limited extent until furthernotice (beendet)
From: 06.01.2025 / 09:40
To: 03.02.2025 / 08:46
For operational reasons, web support will only be available in exceptional cases and exclusively by e-mail until further notice.
We ask for your understanding.
https://tu-dresden.de/tu-dresden/kontakte-services/webauftritt
Service Desk training, 31-JAN-2025, 1:20 p.m. - 3 p.m. (beendet)
From: 31.01.2025 / 13:20
To: 31.01.2025 / 14:34
The Service Desk will be closed on Friday, 31-JAN-2025, from approx. 13:20 to approx. 15:00 for further training.
Please send us your request by e-mail during this period.
Thank you for your understanding.
Maintenance work Opal, 30-JAN-2025, 5 a.m. - 7 a.m. (beendet)
From: 30.01.2025 / 05:00
To: 30.01.2025 / 07:00
Due to maintenance work, the connection between the OPAL learning platform and the BigBlueButton (BBB) conference tool will not be available on Thursday, 30-JAN-2025, between 5 - 7 a.m.
BBB meetings cannot be started from Opal... [
mehr]
Update PICTURE-Prozessplattform 30-JAN-2025, 00:30 a.m. - 01:00 p.m. (beendet)
From: 30.01.2025 / 00:30
To: 30.01.2025 / 01:00
During the night of 30.01.2025, in the time from 00:30 - approx. 01:00, an automatic update will be installed.
The previous start page will be replaced by a new process platform cockpit.
Self-service portal cannot be used due to a malfunction from 29-JAN-2025, 06:45 a.m. (beendet)
From: 29.01.2025 / 06:41
To: 29.01.2025 / 08:27
The Self-service portal cannot be used due to a malfunction.
We are already working on a solution, please be patient.
ShareLatex Server Maintenance (beendet)
From: 29.01.2025 / 07:00
To: 29.01.2025 / 07:32
The system will be unavailable for two hours for the implementation of various optimizations that the manufacturer has proposed for the system.
Service Desk limited availability by e-mail, 24.01.25, from 13:00 (beendet)
From: 24.01.2025 / 13:00
To: 27.01.2025 / 08:00
Due to the introduction of the “Services” functionality in the ticket system, the Service Desk will only be available to a limited extent by e-mail on Friday, 24.01.25, from 13:00.
From Monday, 27.01.25, the Service... [
mehr]
Ticket system: Introduction of the “Services” feature, 24-JAN-25, 1 p.m. - 27-JAN-2025, 7 a.m. (beendet)
From: 24.01.2025 / 13:00
To: 27.01.2025 / 07:00
On Friday, 24-JAN-2025 at 13.00, the maintenance work for the introduction of the “Services” functionality will begin. The ticket system will not be available during the maintenance work. The ticket system will be... [
mehr]
[Update] Matrix: Maintenance work for the changeover to version 2.0, extended to 23-JAN-2025, 6 p.m. (beendet)
From: 21.01.2025 / 07:00
To: 23.01.2025 / 18:00
[Update] extended to 23th Jan 2025 6 p.m.
If the home server address "tu-dresden.de" is not accepted by Element Desktop, please delete the program's cache. Replace <user> in the following paths with the account... [
mehr]
Adjustments to Wi-Fi infrastructure, 23-JAN-2025, 4 p.m. - 6 p.m. (beendet)
From: 23.01.2025 / 16:00
To: 23.01.2025 / 18:00
To increase the performance and security of the Wi-Fi infrastructure, adjustments are necessary which lead to a brief outage of the Wi-Fi (including eduroam).
Except for unforeseen events, there will only be a very short outage... [
mehr]
Training Service Desk, 23.01.25, 13:00 - 15:00 (beendet)
From: 23.01.2025 / 13:00
To: 23.01.2025 / 15:00
The Service Desk will be closed on Thursday, 23.01.25, from 13:00 to 15:00 for further training.
Please send us your request by e-mail during this time.
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