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Certificates cannot be issued via SECTIGO (beendet)
From: 15.12.2023 / 06:36
To: 15.12.2023 / 08:29

The Sectigo issuance server of our certificate provider is not available. This affects all certificate issues, personal certificates, group certificates, SSL server certificates (direct and via ACME)

Maintenance work VoIP system (beendet)
From: 14.12.2023 / 17:00
To: 14.12.2023 / 18:00

Due to the current malfunction in the VoIP system (login problems with the Cisco Jabber softphone), maintenance work must be carried out at short notice.
During the work, the Jabber client, the Cisco user portal and the ACD... [mehr]

[Update] Application for user certificates disrupted (beendet)
From: 14.12.2023 / 11:53
To: 14.12.2023 / 14:45

[Update] The service is available again, thank you for your patience.

The application for user certificates via the Self Service Portal is currently disrupted. The colleagues are working on rectifying the fault as soon as... [mehr]

Ticket system: Maintenance work on 13.12.2023 (beendet)
From: 13.12.2023 / 08:00
To: 13.12.2023 / 09:00

Due to maintenance work, the ticket system will not be available on Wednesday, December 13 2023
from 8:00 to 9:00 a.m.

BigBlueButton: Update to Version 2.7 (beendet)
From: 13.12.2023 / 07:00
To: 13.12.2023 / 07:30

Version 2.7 of the BigBlueButton video conferencing system will be launched on Wednesday, December 13, 2023. This update takes place without service interruption.

Information about new features is available in the FAQ... [mehr]

Maintenance of multiple HPC systems (beendet)
From: 04.12.2023 / 03:00
To: 12.12.2023 / 21:00

December 4+5, we will have a large downtime of these systems:

Barnard - and all new filesystems,
Alpha Centauri,
Romeo+Julia (in re-cabling),
Beaker.
These works will be done at that time:

1) Changes in the power-supply... [mehr]

Self-service portal – unavailability of VM management for enterprise and research cloud VMs (beendet)
From: 11.12.2023 / 07:00
To: 11.12.2023 / 12:00

Due to system updates in the backend area, the VM management section of the self-service portal for Enterprise and Research Cloud VMs is unavailable. The operation of the VMs is not impacted.

Outage network connection B78 (beendet)
From: 08.12.2023 / 03:00
To: 08.12.2023 / 05:30

On 08.12.2023 from 03:00 - 05:30 there will be a complete outage of the building connection of B78 due to maintenance work by the cable provider.


Sharepoint is currently not available (beendet)
From: 07.12.2023 / 18:12
To: 07.12.2023 / 18:27

Sharepoint is currently not available. The colleagues will take care of resolving the problem as quickly as possible

Maintenance wok Opal Exam I (beendet)
From: 07.12.2023 / 05:30
To: 07.12.2023 / 15:30

Due to maintenance work, the examination platform Opal Exam I will not be available on 07-DEC-23 from 06:00 -15:00.

Thank you for your understanding.

Ticket system: Maintenance work on 06.12.2023 (beendet)
From: 06.12.2023 / 08:00
To: 06.12.2023 / 09:00

Due to maintenance work, the ticket system will not be available on Wednesday, December 06 2023
from 8:00 to 9:00 a.m.

Outage network connection B34 (beendet)
From: 06.12.2023 / 00:00
To: 06.12.2023 / 06:00

On 06.12.2023 from 00:00 - 06:00 there will be a complete outage of the building connection of B34 due to maintenance work by the cable provider.

Service Desk limited availability (beendet)
From: 27.11.2023 / 15:12
To: 01.12.2023 / 17:00

Due to the CIDS general meeting, the ServiceDesk will only be available to a limited extent on Friday, 01.12.23, from 13:30 to 17:00.
We ask for your understanding.

Ticket system: Maintenance work on 29.11.2023 (beendet)
From: 29.11.2023 / 08:00
To: 29.11.2023 / 09:00

Due to maintenance work, the ticket system will not be available on Wednesday, November 29 2023
from 8:00 to 9:00 a.m.

Mail dispatch Opal Exam-Platforms (beendet)
From: 29.11.2023 / 07:36
To: 29.11.2023 / 08:24

The Opal Exam 1, 2 and 3 Exam platforms are currently unable to send mails.

We are already working on a solution, please be patient.

Datashare: Maintenance (beendet)
From: 29.11.2023 / 07:00
To: 29.11.2023 / 08:00

On Wednesday, the 29th of November 2023 from 07:00 to 08:00, Maintenance work will be done on Datashare.

The Nextcloud version will be updated. Additionally, structural adjustments on the Datashare cluster will be... [mehr]

Maintenance GPU cluster Alpha Centauri (Partition "alpha") (beendet)
From: 27.11.2023 / 05:00
To: 28.11.2023 / 20:00

The GPU cluster Alpha Centauri (Partition alpha) will be shut down on November 27 for works on the power supply infrastructure.

These additional changes are planned:
update the software stack (OS and applications,... [mehr]

Maintenance work telephone system (beendet)
From: 28.11.2023 / 17:00
To: 28.11.2023 / 20:00

On 28.11.2023, maintenance work will be carried out on the ISDN telephone system between 17:00 and 20:00 o'clock. All calls to and from ISDN and analog phones and fax machines will be affected. There may be several short... [mehr]

High volume of requests at the Service Desk (beendet)
From: 16.11.2023 / 09:31
To: 27.11.2023 / 15:12

Due to the current extremely high volume of requests, it is to be expected that the Service Desk will not respond as quickly as usual to e-mails and telephone calls.
We ask for your understanding.

MS Exchange: Installation of security updates (beendet)
From: 17.11.2023 / 08:00
To: 21.11.2023 / 23:00


The installation of security updates is required in the Exchange cluster. No impact on the availability of the service is expected.

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